About
MEDICINE AND MORE PHARMACY
Medicines and More Pharmacy is a retail pharmacy business located in Lagos, Nigeria. It is positioned as a premium pharmacy catering to middle-class clientele. The pharmacy aims to provide a superior customer experience through knowledgeable pharmacists, a well-stocked inventory, competitive pricing, and an engaging shopping environment. The business is founded by experienced entrepreneurs passionate about quality healthcare and customer satisfaction.
we provide
Services we provide
Our Objectives & Goals
Our goal is to establish Medicine and More Pharmacy as the go-to one-stop shop for a wide range of medications, catering to all patients while offering specialized support for young career mothers.
- Achieve continous sales growth each month
- Maintain high customer satisfaction, ensuring that 70% of customers return for repeat purchases.
- Position ourself as a one-stop shop for medications, with a unique focus on young career mothers.
EXCLUSIVE SERVICES
Experience M&M at a Whole New Level
At Medicines and More Pharmacy, we go beyond just selling medications—we are committed to providing exceptional services that enhance the overall healthcare experience of our customers. Our goal is to ensure accessibility, convenience, and personalized care while maintaining the highest standards of professionalism. Here are three unique offerings that set us apart:
Home Delivery Service
Customers can conveniently order their medications and have them delivered to their doorstep, ensuring ease of access, especially for elderly patients and busy individuals.
Personalized Customer Care & Consultation
Our knowledgeable pharmacists provide one-on-one guidance, helping customers understand their medications, manage chronic conditions, and receive tailored healthcare advice.
Loyalty & Discount Programs
We offer special discounts on essential medications like anti-hypertensive and diabetic drugs, along with a loyalty program that rewards repeat customers with exclusive offers and benefits.
Our Main Focus
At Medicines and More Pharmacy, our primary focus is on providing safe, high-quality medications and healthcare products while ensuring excellent customer service. We aim to address the essential healthcare needs of our customers by prioritizing availability, hygiene, and professional expertise in all our operations.
Target Customers:
- Diabetic & Hypertensive Patients – A significant portion of the population requires long-term medication management, making this a key focus area.
- Young Mothers & Women (Ages 26–45) – Catering to the healthcare needs of mothers and their children with specialized products in baby care, skincare, and personal wellness.
- Geriatric Patients – Providing essential medications and convenient services like home delivery to elderly customers.
- Incidental & Convenience Shoppers – Serving local customers who require quick access to prescription and over-the-counter (OTC) medications.
Customer Needs & Expectations:
Customers prioritize safety, hygiene, availability of medications, expert consultation, and value for money when choosing a pharmacy. Medicines and More Pharmacy is committed to meeting these expectations through:
- Safe & Certified Medications – Sourcing directly from trusted, licensed distributors.
- Hygienic & Well-Organized Store – Maintaining a clean and inviting environment.
- Expert Pharmaceutical Guidance – Providing professional advice from qualified pharmacists.
- Affordable Pricing & Discounts – Ensuring competitive prices while offering special deals on essential medications.
By concentrating on these core areas, Medicines and More Pharmacy aims to become the go-to healthcare provider for individuals and families, ensuring their long-term trust and satisfaction.
Competitive Edge
What Makes Medicine and More Pharmacy Different From Others
Medicines and More Pharmacy differentiates itself from competitors by focusing on customer satisfaction, product availability, and a premium shopping experience. Unlike traditional pharmacies, it offers a welcoming environment with knowledgeable pharmacists, ensuring that customers feel valued and well-informed. Additionally, the pharmacy prioritizes stocking essential medications, implementing competitive pricing, and delivering exceptional service that keeps customers coming back.
IDEAL TEAM MEMBER DESCRIPTION; At Medicine and More Pharmacy, we believe that our team is the foundation of our success. Our ideal team member is humble, respectful, customer-centered, and upholds the highest standards of integrity, honesty, and excellence in all endeavors.
OUR TECHNOLOGY AND OPERATIONS
INVENTORY MANAGEMENT
Medicine and More Pharmacy uses technology to monitor:
- Stock levels and price changes.
- Expiry dates to prevent selling outdated medications.
- Minimum stock requirements for efficient replenishment.
Point of Sale (POS) System
Medicine and More Pharmacy uses POS software that allows for:
- Quick and efficient customer service.
- VAT reporting.
- Customer database management.
- Purchase history tracking.
About us
Get Satisfied with the services we provide A to Z in cleaning
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.